Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Password forced reset - Account lockout

I see many peple have the same issue with being locked out of their account and being forced to reset their pasword. It makes absolutely no sense to invoke this without firstly attempting to contact the user with their secret Question to verify if in...

User avatar by Community Member
  • 729 Views
  • 3 replies
  • 1 Helpful

emailchang

Why will eBay not let me change my email address, it tells e new email already taken. I know its my email!!!

User avatar by Community Member
  • 186 Views
  • 3 replies
  • 0 Helpful

PayPal problem

I am also having a problem with PayPal. As an example, when I click on the Buy-It-Now button and I'm taken to the page where I pay, I click on the PayPal button and the PayPal screen comes up (it looks like a mobile phone) but it only stays there for...

afterpay issues

is anyone having issues using afterpay at checkout? my item is eligible for afterpay and when i go to log in says unknown error

User avatar by Community Member
  • 352 Views
  • 2 replies
  • 1 Helpful

Unable to send feedback to seller

I am trying to send feedback on an item that just arrived today. However, when I complete the feedback form the site keeps sending a “we ran into a problem, please try again” message instead of sending the feedback to the seller. Any help?

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User avatar by Community Member
  • 469 Views
  • 11 replies
  • 0 Helpful

pages not displaying correctly

Hi,My eBay searches in FireFox are not displaying correctly.Currently 'search' for items results have no format just text, with links, running down on the LH side of the screen.Yes, I have reinstalled FireFox, I have reset my PC, I have loaded other ...

Seller Fees Payment issue & now suspended account

I have been trying for over 2 months to pay my Ebay Seller fees of just over $90, this used to happen automatically and is still set up like that but isn't paying it anymore (yes I checked my card was up to date). I tried one time payment several tim...

User avatar by Community Member
  • 479 Views
  • 12 replies
  • 0 Helpful