eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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unable to load new motor vehicles

It appears that the motor Vehcjhle section of ebay motors cannot allow new listings, youll seen that there has been no new listings of bikes cars boats so forth for about 6 days now , when selected the page just reloads on loops.have contacted ebay b...

discount wouldnt work

Been trying to use my coupons for my products in teh shopping cart free shipping and 5.00 off with ebay plus and it wouldnt work. Now its 01.12.2022 and im pretty annoyed I had to wait for pay day

User avatar by • Community Member
  • 171 Views
  • 2 replies
  • 0 Helpful

cannot print shipping labels

It's been 6 days since putting in a request stating that I cannot print any sendle shipping labels over 250 grams. I find sendle to be more economical to send with. I am having to charge more on shipping with APHow long does this issue take to fix

User avatar by • Community Member
  • 393 Views
  • 7 replies
  • 0 Helpful

lost account and user name

i was in hospital for 4 weeks......now the account i used the most and was my automatic open page on EBAY has disappeared and user name does not work or show up under my email......i was purchasing under this page 4 weeks ago??????how do i get it bac...

User avatar by • Community Member
  • 257 Views
  • 0 replies
  • 0 Helpful

Shipping label, error message 'Something went wrong and we were not able to generate the label'

Just that message, no other explanation given. Tried for two days now. I contacted eBay via their help chat yesterday and I was told 'I will forward this to my technical team' and 'it is a temporary issue' and 'it will be resolved soon' and 'please d...

User avatar by • Not applicable
  • 10041 Views
  • 25 replies
  • 4 Helpful

eBay Plus Notifications

Why would eBay provide a pop up for eBay Plus subscription, with an (x) to close the pop up, only to ignore the x and go into the link anyway. This is really bad design and massively annoying. And this is not something that once I have been forced to...

User avatar by • Not applicable
  • 189 Views
  • 2 replies
  • 0 Helpful

Resolved! No record of my purchase on ebay

Hi,I recently brought an item and there is no purchase history on my Ebay account, nor the sellers side. Not sure what to do, as I have the evidence of proof of purchase with bank account and the sellers recent purchases. How do I contact and convers...

User avatar by • Community Member
  • 529 Views
  • 13 replies
  • 1 Helpful

Scammer anyone else taken with eBays support ?

The SCAM. Win a bid pay for it on PayPal immediately, the day after a PART that P A R T C R E D I T materialised no full credit P A R T C R E D I T and the seller and eBay laugh in your face as $ protection is no longer provided on eBay purchases thr...

User avatar by • Not applicable
  • 334 Views
  • 7 replies
  • 0 Helpful

Contact seller through auction page not working.

Hello all. I have been using eBay for 20 years and never had a problem like this. When I try to contact seller to ask a question from the item auction page, the page goes into an endless loop, and it means that I am unable to contact the seller for a...

User avatar by • Community Member
  • 250 Views
  • 5 replies
  • 0 Helpful

Listings not showing up in search

I have been experiencing issues where some of my listings are not showing up in searches. It's not appearing even if I searched for the item number. Have contacted support a couple of times and they say they will escalate and let me know; but they ha...

User avatar by • Community Member
  • 1702 Views
  • 3 replies
  • 0 Helpful

Paying by Pyapl down ?

Is any one else having a problem paying by Paypal for last two days?When I click on the pay by paypal button the login window opens for a few seconds, then closes and I am left with a spinning wheel.I have tried three different computers, three diffe...

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