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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Ebay gift card balance

I bought a VIRTUAL item on Roblox with my $50 giftcard (AUD) that I purchased from woolworths. The purchase worked and I got my items, but now there is no balance left on my card WTH and I can't buy anything with it the balance has been reduced to ex...

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  • 2107 Views
  • 2 replies
  • 0 Helpful

Payment

First time seller, I listed an item, now trying to sync with payonare but my country is locked... Can't work out how to change this? I changed my details already in ebay account settings but it's not transferring over. Is this because I created the a...

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  • 373 Views
  • 1 replies
  • 0 Helpful

Listing items issue

I sell clothing. In the past 10 days when I enter the item information it keeps dropping off and I have to enter again. For example I enter the colour red then say the size, then the size appears but red has gone. Then I add red and the size drops of...

I can't seem to read a downloaded CSV file.

I have tried to download my seller report but it comes up as a CSV file and I can not make head or tail of it.It has been quite a while since I have sold on eBay and there are many things that have changed.I'm trying to get my head around it but at a...

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  • 354 Views
  • 2 replies
  • 0 Helpful

eBay website crashing a lot on Chrome

I have been having a difficult time using eBay recently on the Chrome browser for Windows.The site appears to be running a lot slower, and has been completely freezing or just crashing quite often for me.I was just wondering if anyone else has been e...

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  • 588 Views
  • 5 replies
  • 0 Helpful

ebay Search engine only bringing up limited numbers of items

Hi all, has anyone noticed in last 24 hrs that when searching for items its only giving a very small number of results ?? my example is "Athearn Ho Scale" this should normally bring up thousands of items globally but only giving 1183 today!! And the ...

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  • 1630 Views
  • 14 replies
  • 0 Helpful

Paid for an item but EBay says it is unpaid.

Hi guys,I am experiencing an issue with EBay where I've already paid for an item I won from an auction however when I check back on Ebay a few moments later.. it tells me the item has not been paid.I've paid for the item like 3 times now. I have imag...

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