Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Can't upload photo

I'm trying to upload photos to a new listing but getting this error message. Invalid photo (CLERR002)DSCF0991.JPGThe file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file. The photos are the same JPG format as...

User avatar by Community Member
  • 6733 Views
  • 20 replies
  • 1 Helpful

eBay promotional discount system.

Recently I had the misfortune to suffer a major disappointment in an auction purchase where the original seller's page also included the link to ebay's current promotional discount offer system. There was no option to 'purchase now' on the page and w...

User avatar by Community Member
  • 145 Views
  • 2 replies
  • 0 Helpful

Recent fault in Discussion Board coding - notifications show no thread link

Since the day before yesterday, there has been a problem with notifications (on smart phone, not using the app). There is no bell icon to advise users of a new helpful vote or solution to a thread, and also there is no link to the thread or post whic...

countessalmirena_1-1670660117089.jpeg

sendle labels

Are there any sellers having trouble selecting sendle labels. My options are not highlighted. I have asked ebay but its been 2 weeks now and still not rectified

User avatar by Community Member
  • 739 Views
  • 7 replies
  • 1 Helpful

Postage Policy Function Broken

For the last few years whenever we list an item we use a weight based postage set policies (eg. .50kg, .75kgs, ec..) and when we wanted to alter something for one specific item we could use the "Edit cost for this item" this allows us to keep the def...

unable to load new motor vehicles

It appears that the motor Vehcjhle section of ebay motors cannot allow new listings, youll seen that there has been no new listings of bikes cars boats so forth for about 6 days now , when selected the page just reloads on loops.have contacted ebay b...

discount wouldnt work

Been trying to use my coupons for my products in teh shopping cart free shipping and 5.00 off with ebay plus and it wouldnt work. Now its 01.12.2022 and im pretty annoyed I had to wait for pay day

User avatar by Community Member
  • 181 Views
  • 2 replies
  • 0 Helpful

cannot print shipping labels

It's been 6 days since putting in a request stating that I cannot print any sendle shipping labels over 250 grams. I find sendle to be more economical to send with. I am having to charge more on shipping with APHow long does this issue take to fix

User avatar by Community Member
  • 414 Views
  • 7 replies
  • 0 Helpful

lost account and user name

i was in hospital for 4 weeks......now the account i used the most and was my automatic open page on EBAY has disappeared and user name does not work or show up under my email......i was purchasing under this page 4 weeks ago??????how do i get it bac...

User avatar by Community Member
  • 258 Views
  • 0 replies
  • 0 Helpful

Shipping label, error message 'Something went wrong and we were not able to generate the label'

Just that message, no other explanation given. Tried for two days now. I contacted eBay via their help chat yesterday and I was told 'I will forward this to my technical team' and 'it is a temporary issue' and 'it will be resolved soon' and 'please d...

User avatar by Not applicable
  • 10145 Views
  • 25 replies
  • 4 Helpful

eBay Plus Notifications

Why would eBay provide a pop up for eBay Plus subscription, with an (x) to close the pop up, only to ignore the x and go into the link anyway. This is really bad design and massively annoying. And this is not something that once I have been forced to...

User avatar by Not applicable
  • 192 Views
  • 2 replies
  • 0 Helpful