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Forum Posts
Discount applied and copied DOES NOT WORK
I purchased 1 item in EBay on my Apple device. I clicked the discount and it copies to clipboard. Sounds good, but it doesn’t discount at the end of the transaction. This has happened several times and I’ve missed the discount. I’ve emailed the Selle...
My Ebay - Purchases
Just went to find an old order and I can't see anything prior to 2021. Why has this recently changed and how do I find these old orders?
postage issue
I am trying to list about 3 or 4 new items. Every time is create the listing and enter all relevant details when i get to the postage section i know im going through and selecting a relevant postage option, but then when i hit list the item, i keep g...
False ‘sold’ message
I have two items being marked as ‘sold’ while I havent had any contact with the buyer. The buyer is also not responding when I contact them. This looks like spam or a glitch in the system? Anyone elsw having the same issues?
Log in verification issue for me
I am visually impaired. Whenever I do maintenance on the pc (clear cache etc) I need to log into regula sites again. My problem with Ebay is that the verification part is visual Every other site offers either a code sent by email/sms, or audible opti...
eBay app 2FA problems
Hello!I have been trying to use 2FA on my account but after a few days or so, the eBay app has seemingly disabled 2FA meaning I am unable to login to my account if i ever need to, without having to re-enable 2FA (when trying to login, eBay claims 2FA...
Getting Paid
A buyer is trying to pay for items purchased but gets this message. "Unfortunately, this seller won't post to your location. Please update your delivery address or contact the seller to get a postage option.They already purchased another item, paid i...
Contacting eBay
I have been in touch with the on-line help about five times to reset the incorrect verification phone number held by eBay, with no help provided.I have also attempted on numerous occasions to get help via the telephone, being cut off every time. eBay...
mobile app scan tool for tracking
What has happened to postage tracking scanner on the mobile app. Very useful tool. Time saving and always correct. Some will say why use it, why buyer needs tracking. As a buyer I want to know where my item is. example i have a 2kg parcel coming from...
"This item isn't available in the requested quantity. It may have been purchased already............
I was told by ebay to be added to exempt list by the seller after experiencing errors adding to cart / purchasing, trying on browser and app. https://www.ebay.com.au/bmgt/ExemptBuyers It did fix my issue I think as I added it to my cart while waiting...
Resolved! Returns noob question
Item arrived defective and i spent a week trying to submit a return request butit would not submit. Possibly because the device I use cannot attach photos. So i submit a "remorse" request and sent the seller a message saying it's defective because i ...
Resolved! Gliche In System - UK Ebay
Hi Everyone,I listed an item as BUY NOW tonight for an agreed price with buyer in UK. Having listed in Australia, I was confused to see from the buyers screenshot that the price on UK Ebay is $28 more than the listed price at my end.Is anyone else ex...
Resolved! RELISTING
My item, # 334683536726, that I first listed for sale a week ago has not attracted any buyers and was relisted automatically yesterday. However, in order to enhance my prospects of a sale I wish to (1) add a word to the title (2) list it in another c...
"confirm return button greyed out. I Cant submit a refund request
"confirm return" is greyed out Is there a technical issue with returns on ebay, or some other reason this is happening?I have more than one defective item bought from different sellers. Yesterday I could place a return for one item. But when I went b...
