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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Auction auto relisted, but a customer says they've won and it's in their cart

Hello, advice on how to proceed would be appreciated. I hope it's the right Board.. I'm the seller in this case - an auction finished without bids and auto relisted. Now there is a bid on the new listing. Customer has contacted me because they've bid...

Store not showing and Feedback not showing

Hello all, Noticed today that my feedbacks are not showing nor are our items in our store despite all listings being fine. Has anyone else encountered this before? We do know that there can be maintenance on the site usually on the Friday however tho...

User avatar by • Community Member
  • 244 Views
  • 2 replies
  • 0 Helpful

Fees

Hi just wondering where the customer service phone number or email is? I got charged $27 in fees for an item that sold for $7.95 under the label it was a promotion charge. I’ve never signed up for promotions. I also wonder how you can be charged $27 ...

eBay item number:275511336913

Hi I tried to buy this eBay item number:275511336913, states in listing discount code CARZIP , exp on 30/03, and it does not work, trys to state another code of less discount, i like to know what's going on, thank you,

User avatar by • Community Member
  • 284 Views
  • 3 replies
  • 0 Helpful

Resolved! A refund that is not a refund

I have recently had to return some garage remotes that despite careful checking at the time are not compatible with my unit. Checking the Sellers website they sent the wrong units. When I sent them back they have processed a refund through ebay (mayb...

User avatar by • Community Member
  • 388 Views
  • 6 replies
  • 0 Helpful

Charged twice for the same items

Has anyone else had the issue of being charged twice for the same items?I bought 4 DVDs from a seller. I checked my bank account and each DVD including postage was withdrawn from my account, then a couple of days later the total amount for the 4 DVDs...

Resolved! 'Wish List' missing from My Ebay

I can no longer access my Wish List from the My Ebay drop down menu, it's just completely disappeared on two different accounts. Any ideas on how else to get to it?

DHL text scam

Please be aware guys and girls there is a DHL text scam doing the rounds with the words like ""DHL express +++++++++(your tracking number) cannot clear Customs and at risk of being returned until you provide the required detail.Submit here" Then it g...

User avatar by • Community Member
  • 1232 Views
  • 0 replies
  • 2 Helpful

Pop up

Is anyone else getting a pop up box asking if you want to save the seller after leaving feedback, that you then cannot get rid of? It appears to freeze the screen and the only way out is to shut down the browser session itself?

User avatar by • Community Member
  • 202 Views
  • 1 replies
  • 0 Helpful

Resolved! Feedback

Every time I leave feedback a new window pops up with save seller yes or no. Then I can't close that window and ebay is locked. I cannot close that window.

User avatar by • Community Member
  • 405 Views
  • 6 replies
  • 0 Helpful

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