Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Resolved! Seller had an item for sale that was already bought and didn't update the listing.

I bought a PC from a seller who didn't update the listing (it had already been sold). Thankfully he cancelled the order and has requested a refund to me. Do I have to do anything on my end to get the refund? The transaction was by card and not Paypal...

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  • 100 Views
  • 3 replies
  • 0 Helpful

Unable to add bank account for seller payouts

For several weeks now I have been unable to add a bank account for seller payouts.When selecting an Australian bank for payout I receive the error:The webpage at https://ap-test.trustly.com/_/orderclient.php?Locale=en_US&OrderID=7365412764&SessionID=...

User avatar by Community Member
  • 2586 Views
  • 17 replies
  • 1 Helpful

Resolved! Feedback narration pre-filled

I am trying to leave positive feedback for an item I have received - as I have done many times before. But I find the field where you can normally type your own words (e.g., "item as described, sent promptly ... etc") is prefilled with words that som...

User avatar by Community Member
  • 121 Views
  • 1 replies
  • 0 Helpful

New items for sale showing as 'used' in search

Hi I'm hoping someone can help! My new item listings are showing up google search as 'used'. I have double checked and all are marked by myself on my listing as New without Tags. Does anyone know how to correct this please? Am i missing a step or som...

User avatar by Community Member
  • 162 Views
  • 0 replies
  • 0 Helpful

Ebay keeps adding a 1 on the end of my bank account

So yeah as stated every time I've tried to set up my account through eBay at the very end of adding a bank account for payments it adds a 1 on the end of my account number, I've looked all over the internet for a reason as to why this would be happen...

User avatar by Community Member
  • 148 Views
  • 3 replies
  • 0 Helpful

Not getting feedback

I am wondering if there is a technical issue. For the past six or seven items I have bought off eBay, I have not received any feedback from the sellers. If it was just one or two, I'd not worry, but it does seem odd that a whole bunch in a row haven'...

User avatar by Community Member
  • 484 Views
  • 13 replies
  • 0 Helpful

What causes the 'No healthy upstream' error. I can't bid on anything or even see these items in full

I have been trying to use eBay today but I keep getting an error saying 'no healthy upstream'.I haven't been able to bid or anything and it is quite annoying, as I need to get something quickly for a conference I am putting together.When will this be...

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  • 57851 Views
  • 7 replies
  • 1 Helpful

Spam listing

Ebay listing REMOVED is spam. I cannot get it off my watch list and when you push delete item it says Congratulations you've listed Spam and Eggs. I can't find a way to tell Ebay it's there!

User avatar by Community Member
  • 354 Views
  • 10 replies
  • 0 Helpful