More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Ebay App Search Stops Working? (iPhone)
Was happily sourcing today, scanning barcodes when the eBay app stopped allowing me to search altogether, claiming that I'd reached a limit and would be restricted for the day.10 minutes later it was working again, and 10 minutes after that, restrict...
Seller not responding to messages
Seller offered international postage at time of transaction as PayPal purchase was completed without any issue. Seller then changed their postage status that they now no longer offer international postage within 24/48 hours after point of sale of my ...
Resolved! Twice Ebay has sent email saying payment for item hasn't gone through
I paid for an item yesterday via Pay Pal and received order confirmation. But I received an email from Ebay saying the payment never went through (I checked my Pay Pal account and it hadn't gone through). So today I paid for it again and the same thi...
Cannot Pay
To help protect your account, we limit the number of items purchased by a single account at any one time. This buying limit is temporary. You can come back soon and buy more items. Protect your eBay account: eBay will never ask you to enter your pers...
Resolved! Cannot regain access to my ebay account. ebay support refuse to help
I have 2 accounts that ebay has locked me out of. I get the message:"For your security, we've temporarily locked your account. Please reset your password to sign in to your account." I don't know why they decided to do this. I am using the same compu...
Resolved! “no healthy upstream”
Cannot click into any listing on mobile, tablet or pc! Keep getting a “no healthy upstream” page. Very annoying. Does anyone know how to fix this or who is best to contact so it can be fixed. Have tried other websites and is only happening here on eb...
What happened to the prices for related items that show up all through the listings?
When one clicks on an item, if you scroll down through the listing, you can find rows and rows of similar, related items along with their prices. It seems that now, no prices are showing, at least not when I'm using my laptop. I had to click on an it...
Resolved! Updating expired credit card is rejected
Hi. I can’t seem to add a new credit card after the last one expired. Anyone know what to do.Thanks
Resolved! Ebay cyber attack??!!!
Is anyone else having issues selling this week?Over the last week I've had numerous buyers trying to purchase items from me. When they try to buy a message comes up at checkout and it says, "the seller is unable to post to your location". They are do...
Can't cancel and order? Please help
HiHoping somebody can help. I've been selling on ebay for 18 years and today I'm having trouble.I sold an item and was about to post but noticed buyer didn't pay for postage and instead selected "free pick up" but he lives interstate! So no postage p...
Afterpay not working ... ?
I've been trying to make purhcases on eBay through Afterpay on numerous occasions, but keep receiving e-mails saying I have to resend my payment, it's getting frustrating because I have contacted Afterpay and they have no resolution. Is anyone else e...
Resolved! How to track my order?
Hi, I have purchased an electronic hair remover on 11/07/2022. Also I couldn't able to track my order and delivery date continuously becoming longer.
unable to leave feedback today
I tried to leave feedback for an item. I click on positive. It automatically fills in some **bleep** comment, which I cannot delete. The submit button is greyed out, so cannot leave feedback even with the pre-filled garbage.I am using Firefox browser...
Sudden dramatic decrease in number of new listings since the weekend
For several years I have been monitoring the category [Computers/Tablets & Networking >Vintage Computing] on a daily basis (yeah, I'm a nerd ok), so I'm very familiar with it. Since the weekend (approximately night of Friday 8th July 2022) there is a...
Where has my account, username and over 1500 feedback gone
I've been away for 6mths, forgot my password so had a code sent to email to reset it. Was recognised, all details correct, except AFTER recognising me, it asked for address and phone number. Suddenly I have some weird username, and no feedback!!!
