Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Where did my post go?

Today 11/02/23 I spent a fair amount to time posting a question about what to do when seller offers part refund then does not follow through.But I can't find it to see if I have any replies?

Ebay listing free delivery on ads for my products....WRONG.... how do speak to someone to fix this??

eBay listing free delivery on ads for my products....WRONG.... how do speak to someone to fix this??I have tried finding a contact number and the person I spoke to earlier wasn't interested and blamed google.. From Google:Google Ads CommunityHi Drop ...

Human Verification Every Few Clicks

Every time I am on Ebay, after a few product views or add items to cart I am getting Human verification prompts. Averaging about 30 seconds apart. If you don't want me to buy or sell on your platform. After my purchase history over the last 24 months...

User avatar by Community Member
  • 448 Views
  • 5 replies
  • 0 Helpful

Discount applied and copied DOES NOT WORK

I purchased 1 item in EBay on my Apple device. I clicked the discount and it copies to clipboard. Sounds good, but it doesn’t discount at the end of the transaction. This has happened several times and I’ve missed the discount. I’ve emailed the Selle...

User avatar by Community Member
  • 285 Views
  • 1 replies
  • 0 Helpful

My Ebay - Purchases

Just went to find an old order and I can't see anything prior to 2021. Why has this recently changed and how do I find these old orders?

User avatar by Community Member
  • 1676 Views
  • 5 replies
  • 0 Helpful

postage issue

I am trying to list about 3 or 4 new items. Every time is create the listing and enter all relevant details when i get to the postage section i know im going through and selecting a relevant postage option, but then when i hit list the item, i keep g...

User avatar by Community Member
  • 176 Views
  • 1 replies
  • 0 Helpful

False ‘sold’ message

I have two items being marked as ‘sold’ while I havent had any contact with the buyer. The buyer is also not responding when I contact them. This looks like spam or a glitch in the system? Anyone elsw having the same issues?

User avatar by Community Member
  • 767 Views
  • 12 replies
  • 0 Helpful

Log in verification issue for me

I am visually impaired. Whenever I do maintenance on the pc (clear cache etc) I need to log into regula sites again. My problem with Ebay is that the verification part is visual Every other site offers either a code sent by email/sms, or audible opti...

User avatar by Community Member
  • 1041 Views
  • 10 replies
  • 0 Helpful

eBay app 2FA problems

Hello!I have been trying to use 2FA on my account but after a few days or so, the eBay app has seemingly disabled 2FA meaning I am unable to login to my account if i ever need to, without having to re-enable 2FA (when trying to login, eBay claims 2FA...

Getting Paid

A buyer is trying to pay for items purchased but gets this message. "Unfortunately, this seller won't post to your location. Please update your delivery address or contact the seller to get a postage option.They already purchased another item, paid i...

User avatar by Community Member
  • 312 Views
  • 2 replies
  • 0 Helpful

Contacting eBay

I have been in touch with the on-line help about five times to reset the incorrect verification phone number held by eBay, with no help provided.I have also attempted on numerous occasions to get help via the telephone, being cut off every time. eBay...

User avatar by Not applicable
  • 291 Views
  • 0 replies
  • 0 Helpful

mobile app scan tool for tracking

What has happened to postage tracking scanner on the mobile app. Very useful tool. Time saving and always correct. Some will say why use it, why buyer needs tracking. As a buyer I want to know where my item is. example i have a 2kg parcel coming from...