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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Not able to upload from Mobile anymore

I normally photograph everything from my iPhone and then sit at my desk later and put the listings together using the "import from mobile" option on my Mac screen. However earlier today when I press import from mobile , my notification on my phone po...

Lost discount

I recently purchased an iPhone and it had a $20 discount code that I applied while checking out using Afterpay - and the Afterpay failed.My Afterpay account was in order and I am currently looking for answers with them as to why it failed.So I went b...

Resolved! Contacting Ebay about dodgey seller

I have some seller that wants to cancel the order because I paid through paypal instead of bank deposit that he asked for after I had already paid. I can't seem to contact ebay through the contact us unless its a weekday but I would rather get help n...

User avatar by • Community Member
  • 115 Views
  • 6 replies
  • 0 Helpful

Resolved! Unable to leave positive feedback

My Purchase History page for a particular item does not provide an option to provide Feedback. It is the only time I have encountered this problem. I am very happy with the Seller & their service & want to leave positive Feedback. The seller has sugg...

I am unable to charge my credit card details Because I cannot access that area in my account

I am unable to charge my credit card details Because I cannot access that area in my account settings I have been trying to do this for 4 weeks . O did MSG eBay and was told it was a problem they were working on 10 days ago. But its still not fixed. ...

Not receiving saved searches notifications.

Is anybody else having trouble receiving notification from saved searches. Was getting eMails until the middle of December 2017, nothing since. All searches say that I'm subscribed.

User avatar by • Community Member
  • 1379 Views
  • 8 replies
  • 1 Helpful

Resolved! Saved Search email no pictures

No longer getting pictures in the saved search notification emails. This was useful for those searches with only a small number of results. Now I have to click every email to see what results there were!!

Retract Bid Timing Out

I’m trying to retract my bid and I’m within the correct parameters, although it keeps timing out. Been trying this for a day now on mobile and PC ebay Aus, fix this issue ASAP

Resolved! Problem with loading on items for sale.

Just happened 2 days ago. Clicking on an item for sale, the page pops up all garbled and mixed up. Picture over to opposite side of page, no buy it now or place bid button. Everything mixed up. Overwritten wording. Some pages say : "having problem co...

microdeposits not being sent to bank account

I've been trying to receive my pay out for sold items for months now. eBay was asking me to verify my bank account again, saying it will send 2 microdeposits. These microdeposits have not been sent, despite everything I have tried! It is starting to ...

User avatar by • Community Member
  • 267 Views
  • 3 replies
  • 0 Helpful

Paypal invoice

Hi, I have purchased trade tools on ebay through paypal , and the paypal invoice does not describe the item purchase as it has in the past, I now cannot submit paypal invoices for a tax deduction.Not Happy!!!

User avatar by • Community Member
  • 89 Views
  • 1 replies
  • 0 Helpful

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