eBay

Missing saved sellers and purchase history

Went to log in and it kept telling my password was incorrect. Eventually logged in through Google, only to find all my saved sellers and purchase history gone. What is going on?

Mysterious money received

I notice a deposit in my bank account with amount of money more than asking. I don't know whether it's a scam buyer and how to deal with it.

Cannot join Ebay Plus

The following error appears: HTTP Status 500 – Internal Server ErrorType Exception ReportMessage Servlet.init() for servlet [appServlet] threw exceptionDescription The server encountered an unexpected condition that prevented it from fulfilling the r...

How to I update email?

The email address associated with my Ebay account is no longer in use, however when I try to update to my correct email there's a message saying that email is already in use. As far as I know I only have one Ebay account. How can I update it?

eBay site is trying to download a virus but I can not find anyway to report it

All Inbox messages are gone........

Hi all, in the many years I've been a member, this has never happened to me. I haven't been on EBay much in the past year, does anyone know whether messages are being deleted after a period of time? I wouldn't waste your time asking, if it was possib...

Not able to upload from Mobile anymore

I normally photograph everything from my iPhone and then sit at my desk later and put the listings together using the "import from mobile" option on my Mac screen. However earlier today when I press import from mobile , my notification on my phone po...

Lost discount

I recently purchased an iPhone and it had a $20 discount code that I applied while checking out using Afterpay - and the Afterpay failed.My Afterpay account was in order and I am currently looking for answers with them as to why it failed.So I went b...

Item not showing up in "My Purchase History" Payment made, no item.

I purchased an item 30 days ago, Ebay Commerce Australia Pty Ltd, payment made. I have not received the item and it is not showing up in "My Purchase History', (although another purchase made 2 days prior by the same seller is showing up) I can not g...

I am unable to charge my credit card details Because I cannot access that area in my account

I am unable to charge my credit card details Because I cannot access that area in my account settings I have been trying to do this for 4 weeks . O did MSG eBay and was told it was a problem they were working on 10 days ago. But its still not fixed. ...

All my sold items are coming up with "arrange pickup" rather than post

Anyone else seeing the same in the app? It just started happening today.

Message results in "Sorry, something went wrong. Please try again later."

A buyer has been trying to send us messages and we have been trying to send them messages, but it continuously results in the error message of "Sorry, something went wrong. Please try again later." when you hit send on the message. Anyone know whats ...