User Activity

Last week I had an offer on one of my records from a customer in the Emirates with an accommodation address in the U.K. I accepted the offer and as suggested by the eBay prompts at the time, I then immediately sent the buyer his invoice. I noted that...
Although I like the new orders page (and print out my sales slip from it); the "print packing slip" and "print invoice" function now no longer work! Doesn't any independent person check eBay's program upgrades?
With an unpaid item, when the sale is cancelled, why does eBay show: Your refund is being processed - when the buyer hasn't paid for the item! idiotic!