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eBay approves feedback, then removes it.

I left feedback for a seller (who is also selling pirate software) about an item I bought simply as 'rubbish, had to purchase elsewhere', he had that removed. OK fair enough they managed to finagle that to be not within their guidlines as they deemed...

User avatar by Community Member
  • 663 Views
  • 3 replies
  • 0 Helpful

Hello , I bought two sets of sox from a seller I've bought from before with no problems

I bought two sets of sox (6pc in each set) from a seller I've bought from before with no problem. When the package arrived (500g satchel) there was only one set of 6 sox in it and it was a tight fit. I messaged the seller and received a very friendly...

How to appeal a claim as a buyer

I recently returned an item as it was faulty. Ebay requested I sent it but then have closed the claim as there has been more than 10 days without an update on the tracking information. I have contacted Aust Post a number of times but today is the fir...

User avatar by Community Member
  • 479 Views
  • 1 replies
  • 0 Helpful

how does it happen?

how can a seller get it so wrong? ordered something from queensland. i live in country south australia. i get a tracking number from 'fastaway' couriers. i check the number today as today was the last day of the predicted delivery time. i discover my...

User avatar by Community Member
  • 2316 Views
  • 52 replies
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Resolved! Automatic Cart?

I absolutely will not use the cart because I know it sterfs sellers around too muchwith combined invoices. I purchased (committed to buy) 7 items from one seller. I deliberately didn't 'add to cart', but 'continued shopping with this seller' I then a...

User avatar by Honored Contributor
  • 1061 Views
  • 14 replies
  • 0 Helpful

Item location lies

Hi all, purchased a small item from a seller, on the promise that the item was located in Sydney. It was paid for on the 16th Dec, and we are in NSW, but the item is still at large. On checking, the seller is registered in China, so why in the world ...

eBay money back guarantee for counterfeit item

So I bought an item from overseas listed as being a brand name product. Upon arrival I realised that it's a copy and is also not up to standard even as far as copies go. I've priced return postage and the cost will exceed total purchase price so doub...

Claim denied for undelivered item and tracking shows it's still in China and has not been delivered

It's way past delivery time and item only shows at being in China at 21st September with no further movement. Openend a claim with PayPal who closed the case ? It wasn't for much but I've only ever had a few items not show up and as they are only ine...

I've left negative feedback for a seller, it had no inappropriate comments, yet, eBay removed it

I've left negative feedback for a seller. The feedback had NO inappropriate comments and I commented that the negative feedback was based on my honest negative experience. The seller requested a 'revision' but I declined, the seller then appealed to ...

User avatar by Community Member
  • 1743 Views
  • 18 replies
  • 1 Helpful