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Sending via Australia Posts Parcel Collect...

Hi E1, I have been starting to use Parcel Collect for my purchased items where my items get deliverred to my chosen post office and I can pick them up at my convenience and there is no charge. What I have found though is that some courier services ar...

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  • 4679 Views
  • 6 replies
  • 0 Helpful

faulty item, missing transaction

Have noticed on three occassions for faulty items, the seller issues instant refund then deletes the transaction alltogether not allowing me to "review" or pass comment. Is this the norm??

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  • 551 Views
  • 2 replies
  • 0 Helpful

Resolved! Missing Purchase

For the first time in I can't remember when, it appears something I bought isn't going to turn up. Rats. It's a UK purchase, only around $20 spent including postage, and was paid for and posted over a month ago. I've just received the last of all my ...

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  • 1666 Views
  • 21 replies
  • 0 Helpful

Seller charging excess postage since I can't pick up

Hi all, I have spotted some cushions I like with a starting bid of $20 and pick up only. I messaged the seller to see if they would consider posting just the covers as they are not close by and he said he would post the covers for $50 in total. Is he...

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  • 1043 Views
  • 12 replies
  • 0 Helpful

Refund issues with dodgy seller

Hi guys I am trying to get a refund from a seller who is supposed to have a 1 year warranty and the issue goes like this: - Bought an Iphone 6 Plus. -Received just an Iphone 6, got refunded $40 for getting the wrong model. - Phone screen starts to pl...

Extra shipping charges on a Buy It Now item

Hi there,Earlier today I purchased a new car radio with all the bells and whistles. It was a "Buy It Now" item with "Free Shipping" banners all over the listing and the seller had even thought to mention the areas that were exluded fron the free ship...

Returning item for the second time

I purchased a set of PURPLE curtains and pale pink ones arrived. I asked for a refund but they said they would send me the correct ones, I have returned the incorrect curtains. Second set of curtains arrived and they are the exact same Pale pink ones...

Resolved! My item tracking says it's pending and seller hasn't replied

So I order an Optus voucher from a seller who has eBay premium services. He used Australia Express Post with a tracking number. eBay said on the page that item has been sent yesterday but the tracking says pending- no event yet until this morning. I ...

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  • 8579 Views
  • 11 replies
  • 0 Helpful

Resolved! Help, I live remotely, I have no address in town for a courier delivery.

Hi, would it be possible for vendors to state the courier they are using, and making it known to them, that the item has to be picked up at their trucking depot?Otherwise, I will not be able to order items delivered by couriers, on many occassions, i...

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  • 803 Views
  • 5 replies
  • 0 Helpful

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