Buyers getting away with theft.

[shoaltech]

I had two purchases from the same person. He created 2 new accounts and purchased 2 high value items, 1 on each account, almost $4k total. He also messaged me through a 3rd account, never replying through the accounts he purchased from. I spoke to Ebay and they said as long as I sent to the correct address with tracking I would be covered.

I sent the items. He then opened item not received cases for both items. I went through the whole process with Ebay and provided all the delivery information, tracking etc. They then decided both cases in my favour. All very stressful given the $ involved. This morning, I received an email from Ebay saying the buyer appealed the decision and it  was granted an they would deduct the funds from me. The case details now show:

Outcome
The case was decided in the buyer's favour.

More info
You agreed to give your buyer a refund but didn't issue it.

I didn't agree to refund the buyer at all.

I cannot begin to understand how Ebay continue to support buyers regardless of circumstances and even when there is clearly dodgy behaviour. 

I spoke to Ebay just now. While the guy I spoke to was pleasant and wanting to help, I have no confidence whatsoever that this will be dealt with properly.

[domino-710]

You have just made my point - it ain't worth the paper it is written on.

[twyngwyn]

unless you properly contest.....

[countessalmirena]

The authorised person includes address. When a police officer witnesses a stat dec, the stamp they use includes the police station information, so it’s a simple matter to confirm that the person stated as witness is a real person qualified to witness the stat dec, stationed at the relevant police station , and can confirm the witnessing signature is genuinely theirs.

It’s so simple to get a stat dec witnessed… Why would anyone fake one? It’s not as though the witness is stating that the contents of the stat dec are true.

[sugar249]

---

@domino-710 wrote:

You have just made my point - it ain't worth the paper it is written on.

---

It is worth the paper,  the majority of people wouldn't dodgy one,  and if the OP wanted to take it further it can be contested in a court of law.  But thats not Ebays responsibility,  they are presented with one, and need to assume it is legal,  which it most likely is a legal document,  the question is was it legitimately signed by the buyer.  But again not Ebay's issue

[domino-710]

Not exactly sure what is not being understood here.

By witnessing a stat dec - it is ' assumed ' what is written - is the truth.

Often - it is not.

Take 2  stat decs - yours & mine - both expected to be the truth - which is - which isn't. ??

Both been signed by an authorised person who does not even have a clue of the truth.

Usually those asked to sign off - are simply taking the word of a ' stranger ' - and signing.

Next time you visit your lawyer - ask - ' what do you think of stat decs '. lol

[designers*n*more]

Everything is worth trying to knock this scammer off his perch!

[designers*n*more]

Were the buyer’s parcels sent to a post office or home address? If post office you can ask AP to view their cctv footage which may show the large parcels being collected