eBay

So I did some googling (word??) and it seems that only 1 return can be opened. However I'm sure I've had instances in the past where a buyer opened a return, the return was closed for whatever reason, and then the buyer opened an item not as describe...

A buyer wanted to return an item. I told them that was fine and provided the address. The buyer said he sent it back. After some time he asked about the refund and I asked if I could have the tracking. He provided tracking showing a delivery to the c...

I had two purchases from the same person. He created 2 new accounts and purchased 2 high value items, 1 on each account, almost $4k total. He also messaged me through a 3rd account, never replying through the accounts he purchased from. I spoke to Eb...

I have a buyer who requested a return for change of mind. They sent it back using their own label and provided the tracking. The tracking does show delivered however I never received it. I've contacted Ebay several times who keep telling me I need to...

Received a payment dispute yesterday, reason 'transaction not recognised'. Ebay is asking for supporting documentation. Mind you, there is no mention of what documentation is required. I understand Ebay wanting proof of delivery in item not received ...