on 22-06-2014 05:36 PM
Hi Guys
My wife sold a item on her ebay ( perfume), The buyer came back to her and said they recieved the sacthel and it was ripped and open and no perfume in it. When I look at the tracking no results come up. The buyer has opened a paypal claim and I sent paypal the email that the buyer sent me and told them they have to ring aus post to open a investigation
Is there anything else I can do? I have never had this happen to me before.
The buyer wants their money back which is understandable , but I am also without the perfume I posted as it seems someone from
auspost has stolen it
Please help, Thanks
on 23-06-2014 09:52 AM
Hi guys
Its not on my account, its on my wifes
on 23-06-2014 12:28 PM
Doesn't matter anymore whose account it was.
It's illegal to mail perfume. So what complaint do you lodge with the P.O?
Refund, and avoid the hassle
on 23-06-2014 05:07 PM
lots of replies to this on your OTHER [same topic] post
http://community.ebay.com.au/t5/Buying/help-with-paypal-claim/m-p/1332615#M40766