on 23-01-2018 09:17 PM
Solved! Go to Solution.
on 23-01-2018 10:28 PM
on 23-01-2018 10:28 PM
Just wondering if you are confusing the speed of delivery with the purpose of the sms service.
SMS is only provided free with Express Post. You get a SMS when Item is Posted, 2 when it arrives in country of Destination, 3 when item is delivered. I can not recall if the phone number is printed on the postage label or not, in any event I don't think it would make any difference as it is an automated electronic service that is triggered when item is scanned. (Barcode)
on 23-01-2018 10:30 PM
Interesting enough, it works smooth in AliExpress
on 23-01-2018 10:30 PM
Efrat, just to repeat, these are the Australian boards.
And we are not ebay, just other members like yourself.
23-01-2018 10:32 PM - edited 23-01-2018 10:35 PM
@efratnakash wrote:
I assume it is also the case elsewhere.
I'm afraid it isn't, here in Australia, and in a few other countries I know of, the person receiving the package can just use the tracking number to sign up for notifications for the parcel, no phone number or other personal information on the package required (notifications can be via SMS or email, depending on the postal service).
If a seller is using a postal system linked to eBay, all of the data provided by the buyer will be placed onto the label, but phone numbers aren't on the order details or payment notification (in general, it can depend on the device they're using), so if they are writing the details themselves, all they will usually do then is copy the details that are showing.
I will put phone numbers on an international package if requested, but because they aren't required for the postage services I use, I rarely actually put them on there (email addresses can be required, though, for international parcels anyway). I don't use either of those for parcels within Australia because I don't want packages redirected or safe-dropped when I've paid for signature required, which become options if personal details like that are on the package.
Some sellers have had complaints from their buyers about putting phone numbers on parcels, so that's likely another reason they can be reluctant to do it.
on 23-01-2018 10:32 PM
In my country, SMS of receiving package is free, only SMS about "received by addressee" costs money
on 23-01-2018 10:33 PM
on 23-01-2018 11:35 PM
24-01-2018 02:11 AM - edited 24-01-2018 02:11 AM
@efratnakash wrote:Thanks for your attention, and a nice day
Too easy, the OP has found the answer to the question without anyone finding it for them.
How unusual is that???????
24-01-2018 08:22 AM - edited 24-01-2018 08:23 AM
There are different rules etc for different countries when it comes to ebay
So not much we can do if someone overseas comes to the community help forum for ebay Australia and excpect sellers located here to follow what other places want them to do
If you have a complaint about how ebay in a different country operates, their rules or how they do things, you will need to contact ebay in the country you want to complain about
Sellers do not have not put the phone number on a package and nor should they have to.