eBay app crashes my phone | Report eBay Technical Issues

kooitera · 2025-09-03T11:37:15.511000Z

I have a moto g55 android phone. Purchased at the same time, same model as my partner who has not had this issue. When using eBay app for a few minutes the phone crashes and does a blue lined screen, turning unresponsive even to restart. If allowed to time out and locks it resets back to normal. I've also had a strange shadow effect on all graphics and text in the app. Only the app. I thought it was a defective phone but it is only the eBay app that is affected. I've tried the shake to report issue multiple times. Ended up uninstalling for now. Any ideas on why it isn't compatible? Phone is only a few months old, up to date, and undamaged.

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eBay app crashes my phone | Report eBay Technical Issues | eBay Australia