Based on my experience, I strongly recommend avoiding this seller . They advertised a head unit as “Plug & Play” and a “Direct Replacement” for my vehicle. The supplied mounting arrangement did not properly fit or secure it. Only after repeated complaints did they disclose instructions saying “Secure with screws or strong glue” , including an image recommending automotive adhesive. I believe they knowingly withheld installation information that could have changed my decision to buy. Their response was $10 or a return. They then stopped replying. What made this worse was eBay’s customer service . When I raised the misleading advertising and offered evidence, their agent said they “cannot take sides” and “have to be neutral.” How does neutrality protect buyers when the complaint is about a seller providing misleading information? Offering a return does not address the wasted installation work or whether the same listing will mislead the next buyer. I felt completely unprotected when I needed eBay’s help. I have reported the matter to Queensland Fair Trading and the ACCC. Evidence attached. Be careful who you buy from, and don’t assume eBay support will meaningfully address misleading advertising.

The recent change by Ebay that forces sellers who are not 'Pro-sellers' to buy labels is unfair. I have been a casual Ebay seller for years and have never had a buyer return anything. I have consistently received positive feedback and have been rated by Ebay as "above average" month after month. When an item sold, I would use prepaid Australia Post satchels. I'd write the buyers name and address on the satchel, and then manually add the tracking number on Ebay once I had posted the satchel. This method worked very well and it was efficient. I am now forced to buy postage labels from Ebay. I would like to know if Ebay will reimburse me for the prepaid Australia Post satchels I have on hand? I bought these satchels in order to have them on hand ready for the time a listed item was sold. Having them on hand meant that it was quicker to package something up and take it to a post office as quickly as possible. I can't return these satchels to Australia Post because I bought them more than 60 days ago and Australia Post's return period of 60-days has expired. With this new method of buying labels from Ebay, I still need to buy plain satchels from Australia Post. And then faff about with a QR code at the post office. I don't have a printer and I'm certainly not buying one just for one or two Ebay sales each month. Why doesn't Ebay respect the sellers who have consistently good feedback? Why have seller ratings like "above average" if these ratings mean nothing at the time a blanket change is made that treats all sellers the same?

Looks like it is impossible to contact ebay Australia. I tried to return an item, seller initially did not respond. When respond without a level to print an return. I tried to contact ebay, I could not find an way to contact ebay Australia. If anybody knows how to contact ebay Australia, please let me know.

International purchase. Shipped via eBay shipping USA to Australia. Got advised tracking completed and delivered. But no parcel. Email received a day later with tracking from DAI post also showing delivered with a proof of delivery photo. My house my doorstep but a different parcel pictured. Sent pic to seller who confirmed the pictured parcel was not the item he sent (much larger than his parcel and was a different article for someone else in the house). Not much help available from the seller as he sent to the local depot in the USA. I’ve reached out to dai post who advised they have no extra info case closed. So have lodged with eBay but where do I stand if their tracking says delivered? Thanks.

I recently reported a Seller to Ebay for cancelling a sale after I had paid for the item, then refunded. I contacted the seller requesting why had the sale been cancelled ?. The seller replied " sorry mate but I can't let it go for that price." I replied to the seller informing that I had paid in good faith and that it is a breach of Ebay policy to cancel a sale due to Sellers regret. I then reported the issue to Ebay and left appropriate negative feedback as warning to other buyers. The seller replied "get a life ". Now after 4 days I have received no contact from Ebay and to add insult to injury the negative feedback has been removed, even though the feedback was accurate. At all times in the negotiating process I remained professional and polite. How can you have faith in a system that operates like this ?. I understand Ebay may well wish to protect a Seller due to "it potentially affecting their sales ", but how does this help keeping an honest and open feedback channel ?. My reason for posting here is the principal of the matter and protecting the buyer, because if all sellers became aware there are no consequences for cancelling a sale where does that leave us ?. Sure at the end of the day it is just a sale and we move on, but this cannot be encouraged via no consequences. I rarely leave negative feedback and as a seller avoid negative feedback by leaving a good service for my customers. Am I missing something here?, Please share your thoughts.

when is the current gift card glitch going to be fixed? I first encountered it several weeks ago and got someone to call me so I could report the problem. then I had to get them to call again about 10 days later because there was no change. eventually, I was able to use the credit on my gift card account... for a couple of purchases. then the glitch came back. the problem now is the same as the last time- I click in the box next to "gift card" and the tick immediately disappears. I contacted support again a few days ago and the girl assured me that ebay knows about the glitch because it has affected many people, and that it will be fixed "soon". how long is "soon"?

Is anyone else sick of getting the page with the child in the puffer jacket so frequently when you try to search for some thing It happens more often than not

4 Day Music Challenge - Theme is :   Songs with "You" in the title.   The poster of the song which has the most "thumbs-up" at the end of the challenge wins the round. The OP will edit the heading at the end of the challenge, to announce the winner in the heading.   Due to the reduced functionality and clunkiness of the new look boards, the OP of the current theme is not to post any songs for that theme. Please  comment  rather than  reply , to avoid nested replies and to keep entries in chronological order. The winner then chooses the next theme, hosts it and declares the winner at the end of the challenge.  In the event of a tie, the OP will declare the winner.   NOTE: Please post the artist and song title (or composer and title) and include the YouTube link without actually embedding the video. The challenge ends on Tuesday, 13th October 2026

Today I cant select Regular domestic letter to send really small items. I have plenty of times in the past. What is going on? thanks trish

Treated terrible by customer service my payments were on hold and customer service was not able to help at all!! i spend 1 hr speaking to a man that stated it was customer service to talk over me repeatedly. they held $270 from me. when I stated this issues he kept repeating the steps then he asked for me to photograph screenshot my bank account page & send to eBay. i asked send where & he said Ebay. no way is that acceptable also he stated they held my funds due to sending me a Penny?! & a penny was not returned. We have cents here?! I’ve never ever heard anyone from eBay speak that way & not help. he then sat repeating that and that actually was not what had happened at all. ebay please shape up your customer service as I’ve been a seller & buyer for 14 years now. this is a nightmare. i sorted it myself it was an email I needed to verify and I had not received any notification or email or message about the Penny it was my email needing to be verified after how many years?! ok thank you so much for putting my money on hold I have an MRI scan today ahead on a lump in my body & they caused serious stress on me and did not try help & at 1AM. I called back after he started yelling at me to speak to someone else after verifying my email & getting it all to turn green for my payments. it now suggests I get paid today? i have not been paid & it also will not even allow an instant payout. i potentially have cancer I’ve lost weight I’ve battled extremely hard to get my orders out during this an ex partner hurting me & they made me feel so sick to my stomach from stress. i called back & the next one was nearly as bad & hung up on me mid sentence. i did not swear once & I did not say anything but how I had been lied to & made upset, he apologised but then went on to be really as rude. i request eBay be looking into this seriously as I have been selling since 2012 & my orders now will use the last of my current money for myself that I have (I do not used eBay postage, Australia post has business accounts, you move up the bands & postage is cheaper on first band also) i will be seeking compensation from this as I am awake vomiting sick to my stomach that they allow this for anyone to experience. ebay let me down when I am doing beyond my best. this needs to be raised to the highest level!!!! I never had such bad customer service in my whole eBay life selling off my own personal items so I can eat & I know it will take my food away as I sit waiting for money they never alerted me to the verification & now any scammers that do work there know that they can’t take anything from me as I have locked my passwords with 2 step verification & my face!! you can’t get me more unwell today then they did doing what they did. i expect an apology & compensation asap!!   I cared about my customers before myself as I am barely able to eat now to avoid negative feedback & cruel messages I get everyday after waiting patiently & spending my own money seperately. I will be seeking legal action. Make sure you screenshot any evidence of what you were speaking to them about & record on your own side as they do however I bet he whoever Mr Penny was is stealing information as he had zero information & started being being aggressive. this hurts me beyond the pain I already am experiencing. fire those 2 men that spoke to a lady seeking her payout of her own money. i could help anyone else wayyyyy better then they ever did. they had no empathy & no care, it was not customer service & it really felt like eBay changed its way it employs others. No care to employ Australians ever as I’ve never ever spoken to one at all. That is racist against Australians or not even reasonable to never of heard an Australian or English accent not once the whole time!!! employ me so I can be paid for the conversations eBay needs to credit the sellers that get treated like that and did the work to solve it after days without my own sales money and no help from them at all to sort it out.   ridiculous behaviour from them to call those workers customer service