All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Australia logo
  • Home
  • eBay Announcements
  • Discussion Boards
      • eBay Announcements and Seller Releases
      • Community Feedback
      • Technical Issues
      • Buying
      • Selling
      • New to eBay
      • Ask a member
      • Clothing, Shoes & Accessories
      • Collectables & Art
      • Electronics
      • Sports, Books, Movies & Music
      • Vehicle Parts & Accessories
  • Answer Centre
    • Buying
    • Selling
    • Seller Tools
    • Payments
    • Shipping
    • Membership & Account
    • Search
    • Site Issues
  • Groups
      • Authenticated Handbags
      • Trading Cards
      • Authenticated Sneakers
      • Home & Garden
      • Community Spirit
      • Fun & Games
      • Cat Rules! - Everyday is Caturday -
      • United we Stand
      • the Circle
      • Daily selfies
  • eBay Help
    • Inside eBayChevronRightIcon
    • Report eBay Technical IssuesChevronRightIcon
    message attachments not working

    We are attempting to attach an image (yes, file size, format, etc are all correct). It shows the thumbnail as attached. After we send the message, the recipient says nothing is attached. We've checked communication preferences and made sure graphics is enabled. We have tried on multiple different accounts, computers, browsers and in different physical locations.

     

     

    dedicatednetwork
    dedicatednetwork
    14339View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    There are a few posts from members about this issue on the forum

     

     

    But if you want to tell eBay, you will need to contact them

     

    Keep in mind, any response you may get will almost certainly be a copy and paste 'we will escalate to tech and hope to have it fixed within 24-48 hours'

     

     

    Do you not have enough photo allowance to include these images in your listing itself?

                                           
                                                                                     
    •                                                              
    •                                                              
    •