EBay complaint | Buying | eBay Australia

02robins_80 · 2023-09-30T21:27:22.156000Z

In March 2023, I bought an item from an eBay shop. Item has never worked properly despite being advertised as “new, AU stock, Warranty”. Seller had ‘No Returns’ activated so I cannot use the usual return functions. I have made numerous attempts to contact the seller since April, to no avail, until this week when they claim to be unable to find my order…I sent the order # and have heard nothing since. How does one make a complaint to eBay?

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