I recently purchased a violin. Their website sells a violin, called Stentor Arcadia, but when I paid for it, and the seller contacted me saying that they are actually selling Stentor Elysia (which is one grade lower). The seller also claimed that the Elysia is a higher grade than the Arcadia, and that they are "giving me a free upgrade". As I was rushing to work (he called me in the morning) and didn't know much difference between these 2 violins, I verbally agreed for him to send me the Elysia....

When the violin arrives, if it is in fact the Elysia, then open a dispute for item not as described. You bought and paid for an Arcadia, therefore, that's what you should receive. Once you open a dispute, if the seller wants the violin back, then they need to send you a postage label to post it back. If they are outside of Australia, then they need to send the money for postage. You are not to pay for return postage. If after 4 days the seller hasn't responded to the dispute, ask ebay to st...

False statement and description | Buying

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False statement and description | Buying | eBay Australia