Return case closed with no information | Buying

big-pallooka · 2023-03-06T14:21:41.779000Z

I ordered a dock for my laptop (24 Jan 2023).According to the seller's page, it was compatible with my model. I sent photos showing proof of incompatibility with my return request (31 Jan Return started).Seller hasn't changed incorrect details on page for other identical docks they are selling.Today I got a message ("This return is closed. This return was closed on 7 Mar.") No other details. Did the seller close it? Did eBay close it? Why? What is my next move? I paid using ZipPay.

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Return case closed with no information | Buying | eBay Australia