I accidentally printed a Sendle label for an item I need to ship. I had meant to send the item via Australia Post instead. I cancelled the Sendle label successfully, but now I can't enter the Australia Post tracking information. When I look up the order details, eBay says that the item has been posted even though the Sendle portal confirms that the parcel was cancelled. When I click 'Mark as not sent', I am getting an error message: 'We ran into a problem. Please try again later'. I have tried m...

Hi there, In seller hub, go to orders, open paid and posted, next to the tracking number there is an edit tab.from there you should be able to add another tracking number and delete the sendle tracking. Hi Padi

Can't enter Australia Post tracking details | Selling

Discussions

Can't enter Australia Post tracking details | Selling | eBay Australia