AUS to USA transaction: Have recently sold an item (Playstation2 game) that is region-locked to PAL and this was very clearly detailed in the title and description for the item. The buyer is now claiming faulty product, as it does not function on their assumed alternate-region console.I personally tested the product (disc/gameplay) prior to shipping the item, knowing it was in working condition. I have sold multiple items of similar status without any issues or negative feedback p...

OP, Any time that a buyer must google for pertinent information that is not clearly and specifically included in the listing will result in a buyer who believes the item isn’t as described. eBay are not likely (in my opinion) to take your assertion that PAL is Region 4; it’s not the case and the buyer had some reason to think that the DVD might be multi-zone. (Especially if you listed this as available internationally.) Mind you, I think the buyer should have checked with you beforehan...

PAL region item: Buyer ignoring description | Selling

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PAL region item: Buyer ignoring description | Selling | eBay Australia