Sendle as eBay's preferred carrier | Selling

1076johnw · 2021-07-14T07:48:13.404000Z

Sendle has been the default postage method for local eBay sellers for some time now.Sellers should be aware that Sendle are not couriers, they are courier brokers who farm out a vast proportion of their parcels to Aramex (formerly known as Fastway) and Couriers Please. At the moment, I have two separate parcels that are “currently being processed at a sortation facility” by Aramex for the seventh day in a row.Aramex are not so much couriers as an invitation to grief. Here is their feedback .https://www.productreview.com.au/listings/aramex-courier94% of the 1,446 reviewers rated them one star out of five (and many of those lamented the lack of a zero star option) Pretty impressive, huh?And if you’re wondering how they went in their previous incarnation as Fastway Couriers, well here you go:https://www.productreview.com.au/listings/fastway93% of the 7,929 reviewers rated them one star.So, my question to sellers is, do you care enough about your buyers to refrain from using Sendle or is it a case of hey, they'll pick up my parcel and they’re cheap – who cares?For my part, as a seller, I'll use Australia Post every time - they're not perfect by any means but still a whole lot less likely to result in complaints from buyers over postage time. As a buyer, I'll be checking the seller's postage details to make sure they're using Australia Post and not Sendle or Aramex.

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Sendle as eBay's preferred carrier | Selling | eBay Australia