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I'd like to know how Ebay seller ratings are fair.

1.) Every item I buy on Ebay arrives 3 - 10 days later than Ebay promises, yet the seller sends it on time. How is that the sellers fault?2.) We are also a seller & we post our items within the promised period but we are held to account if US Post ta...

User avatar by • Community Member
  • 1725 Views
  • 11 replies
  • 0 Helpful

Resolved! How to accept Credit Card Payments

A buyer has asked if she can pay via Credit Card as she does not have a PayPal account. Can anyone advise how this works, how do I accept cc payments, is it safe to accept this kind of payment? Have never had anyone ask to pay this way before. Thanks...

non paying buyer

How how does it show on a non paying buyers ID that they did not pay? Have had a few over the months but when I check they still seem to have 100% or cannot fine a defect to show a non payer cheers

Postage not combining automatically anymore

We have a "Apply my flat postage rule" ticked on all items and a flat rate rule set up correctly but unfortunately about 2-3 weeks ago this has stopped working and the postage is not combining automatically. Unless the buyer knows that they can reque...

Auspost 'discretionary' payments for lost items

Yesterday I had a chat with an auspost employee, who deals with enquiries regarding items apparently lost in the post. I've been a seller for 9 years and in that time have only had cause on about half a dozen occasions to open lost item cases with au...

SCAM

I just 'sold' an iphone on ebay.It was up for auction or for buy it now. The buyer bought it now. I checked his credentials, and he had good feedback. He asked for an invoice with postage to the US. I thought I'd made the sale in Australia only (anot...

User avatar by • Community Member
  • 965 Views
  • 7 replies
  • 0 Helpful

Australia TGA compliance

Anyone out there know a lot about e bay. Particularly about e bay TGA compliance regs. Trying to sell imported goods and am getting hit with road blocks. However it seems similar products are being sold with no problem .

Shopping Cart restrictions?

Posted a question about this a few days ago but can't find the thread. I have been having problems with customers trying to buy items from my store. Apparently they can not buy more than 4 items from their cart yet are wanting to buy more. If directe...

Relisting

Looking for help with my problem.I have noticed recently that my items that have not sold after automatic relist are not appearing in the Manual relist section.In the past they appeared in the unsold section either saying that that they had been auto...

Resolved! Worst buyer ever - Ebay no help

I have a buyer who purchased a baby suit on August 16th. The item was sent via Standard Post so no tracking. The buyer has said that the item has not arrived (in 2 Ebay messages, 3rd Sept, 3rd Oct). A message was then sent via email with the Paypal r...

User avatar by • Community Member
  • 2550 Views
  • 9 replies
  • 0 Helpful

Fake bidders

Dear EBayers, Is there a way to prevent people from simply bidding and winning an item and then not even replying or trying to contact you in relation to collecting the item. It means I've paid the eBay fees, holding the item and it's left unpaid and...

New simplified selling/listing format - how to revert back to the old user friendly format

If like me, ebay automatically switched you over to the new easy listing format and you hate it ( it is so restrictive) you can switch back to the old version. Follow these ebay-direcetd steps and it works:"When you click on the Sell tab when you’re ...

User avatar by • Community Member
  • 4163 Views
  • 7 replies
  • 7 Helpful

Resolved! Advise on postage to prevent scammers

In relation to recent scam transactions I have experienced, it was suggested that I track all items but not upload the tracking to Ebay. I was advised that this would prevent a lot of scammers as they first try an Item Not Recieved case. Having track...

User avatar by • Community Member
  • 1858 Views
  • 8 replies
  • 0 Helpful
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