Accidentally closed my return for a faulty heat press when I opened the case. it.

How do I get a refund when the seller is ignoring my messages. The heat press short circuits my power board and gives us Zaps when we touch it. 

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Accidentally closed my return for a faulty heat press when I opened the case. it.

Try your bank/credit card provider.

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Accidentally closed my return for a faulty heat press when I opened the case. it.

You cannot re-open a case once you close it, closing it is telling eBay you are happy with the outcome

 

Do not buy electric items on eBay

 

Especially from sellers not authorised to sell the brand

 

And especially not from dodgy sellers in China

 

You are lucky it did not cause serious injury, or burn your house down 

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