Buyers name not displayed

In the last couple of days I have noticed that instead of the buyers name being displayed in the orders window, the buyers username is displayed.

Is it just me or is there a way to rectify this?

I have looked for a way of contacting Ebay help, but there doesn't seem to be any way apart from the totally useless auto assistant.

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Buyers name not displayed

I use the sale confirmation emails, where both are displayed.

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