Dodgy Authentication process

[sarah-janwalli_0]

Hi all,

I purchased an LV bag in Nov last year for $850.  It went through the authentication process and eBay confirmed it was authentic.  The bag arrived with all authentication tags attached.  I put it away and haven’t used it. Just sold the same bag and eBay have now failed the authentication process!!  Can’t believe it!!!  I want my original $850 back if it’s a fake - how do I do that?? 
any help would be really appreciated!  I’m very, very stressed!!!!

[twyngwyn]

go to HELP at top of page, and conduct a 'live chat'.....have all info at hand

[domino-710]

Your listing stated it all.

Authenticated - still with those tags attached. ??

This will be an interesting one.

[domino-710]

Nup - not with tags attached.

There is no photo of the tags attached - simply one taken on the carpet.

That tag could be from anything.

Yes - this will be an interesting one.

[*sons_n_daughters*]

Why did you remove the tags if you were just going to resell? It's wrecked everything. Those detached tags mean nothing.

I'm also curious, do you have 2 of these bags, given you sold 2 of them a day apart?

[davewil1964]

Curiouser and curiouser...

[papermoon.lady]

I noticed the same yesterday. Same photo too. I thought maybe the first buyer had not paid or had changed her mind and asked to cancel (being an auction, while the second listing was BIN)?

[twyngwyn]

When you bought it, were the tags actually attached....or just included?

[domino-710]

It would not matter whether attached or included.

Unless the tag has written information of that item - it could be from anything.

Shoes get an attached tag - seems handbags only get a paper tag.

The paper tags should have information inside as to the particulat item - JMO

[sarah-janwalli_0]

Okay, so after raising this with eBay ( that they authenticated this very same bag in November!!) the authentication team have now come back and said that the bag IS authentic but the reason they failed it was because the description didn’t match the condition of the bag????  They sent me a couple of photos of a slight crease in the strap and some very slight scuffing on one of the seams.  They also said there was “minor debris” inside the bag, whatever that means!! Again, this bag hasn’t been used since they last saw it and none of these supposed “defects” were noted in the original listing when I purchased it.  So because of that they refunded the customer and returned the bag.  So I’ve lost a $600 sale based off a couple of photos!   It’s a USED bag and despite that it’s in near perfect condition.  Makes no sense at all.  Thanks eBay !