Emails not being sent

[mybluetea.shop]

We received an email from ebay saying an email we sent violated their policy which is fine but the example they included was some mass of characters and letters then @members.ebay.com.au  and I have no way of knowing who this relates to because when I click on it it opens a reply email only.  So go figure how do I know which or what this relates to?

Any body able to guide me on this please?

Chris

[davewil1964]

It is an eBay generated email address, produced when you sell something.

Check your sold items. You might need to go to payments to get the details.

[davewil1964]

In addition, eBay don't allow members to directly email each other.

You need to message the buyer. Through eBay messaging. It's under 'contact buyer'.