on 15-05-2026 10:20 AM
Hi I'm trying to verify my identity but don't have a driver's licence or passport I only have a proof of age card
on 15-05-2026 10:47 AM
Try putting in the number of the card, in some states that works as it's the same as a DL number.
15-05-2026 11:39 AM - edited 15-05-2026 11:41 AM
Hopefully Padi's suggestion will work but registering to sell / verification isn't always a quick , easy process.
If you need to contact eBay Help, click on Contact Us at the bottom of this link and on the right hand side you'll see the automated assistant. Ask to speak to an agent or supervisor..
In the meantime , I highly recommend you end your current listings until it's sorted.
You'll be expected to post your recent sale but won't receive any payment until you're verified, personal and bank, and the payment will still be on hold after that.
You do have the option of cancelling the order for your sold item so something to think about
15-05-2026 11:50 AM - edited 15-05-2026 11:51 AM
Sorry, too late to edit my last post
If you need to contact eBay Help, click on Contact Us at the bottom of this link and on the right hand side you'll see the automated assistant. Ask to speak to an agent or supervisor..
