Payments on hold

I have payments on hold and it appears the tracking information in eBay was entered incorrectly (barcode number instead of tracking number) so it's not showing as being delivered. I have requested the buyer to select "Delivered'" in Ebay if this is even a thing, to speed up the process.

Just wondering if this is the reason the payment is on hold. There does not appear to be any other reason for payments to remain on hold.

Message 1 of 5
Latest reply
4 REPLIES 4

Payments on hold

You havent sold for a longggg time,  so will be considered a new seller, and have to wait a 30 day hold period.

Message 2 of 5
Latest reply

Payments on hold

PS.  Are you signed up for managed payments,  as if you havent you will be waiting an even longerrrrrr time.

Message 3 of 5
Latest reply

Payments on hold


@bron2425 wrote:

There does not appear to be any other reason for payments to remain on hold.

 

As mentioned, you are considered a new seller in eBay's eyes

 

Even if you had put the correct information, they would still be on hold, as you agreed to when you listed the item

 

Assuming, as mentioned, you completed sign up for Managed Payments and have been verified 

 

I


 

Message 4 of 5
Latest reply

Payments on hold

if you haven't sold for a year, you are deemed a 'new seller'

 

Payments on hold | eBay

Message 5 of 5
Latest reply