making contact with Ebay

[wendymaree2]

How can we contact Ebay when there's an issue?  I've had a series of emails, claiming to be from Ebay, saying someone tried to access my account from interstate, BUT the email is using the wrong user name.  The writer is demanding I go onto Ebay immediately and change my password. However the url is slightly wrong :  www.ebay....com.    Who can I contact--and what number can I ring?   I can no longer find any contact link on the home page.

[papermoon.lady]

Genuine eBay emails are also in your eBay messages. 

These are scammers who want to steal your details. Do not click on any links and do not enter any details.

For future reference, you can contact eBay from the Help page (live chat), but there is nothing they can do in such cases apart from disabling hacked accounts. You just have to be vigilant and always check your eBay messages to confirm the authenticity of an eBay email.

[sugar249]

---

@wendymaree2 wrote:

How can we contact Ebay when there's an issue?  I've had a series of emails, claiming to be from Ebay, saying someone tried to access my account from interstate, BUT the email is using the wrong user name.  The writer is demanding I go onto Ebay immediately and change my password. However the url is slightly wrong :  www.ebay....com.    Who can I contact--and what number can I ring?   I can no longer find any contact link on the home page.

---

Its a scammer,  don't do what they ask.

No p[roblem contacting eBay,  if they could stop them they would have.

Like you say it's from a dodgy email address,  delete it

[jellybirddesigns]

This is not an Ebay issue - these are scammers pretending to be from Ebay.

Scammers often impersonate Ebay, Amazon, the ATO, so there's no point in reporting them as there is literally nothing for them to do, or anything they CAN do.

Never click on a link that wants you to enter personal details/passwords etc.

Just send those messages to spam.

I get emails every day, either telling me my Paypal account is locked, or that Amazon have been trying to reach me, or that software was installed on my computer and that I've been caught in a compromising act so I should send some Bitcoin to make the "problem" go away.

I just ignore them all.