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Seller Centre has answers you can trust for all your selling questions.
Activity in Buying & Selling
paying for an accepted offer
When does the buyer pay if I accept a "Best Offer"?
Selling Replica Items
Hi all I was wondering why eBay doesn't allow people to sell replica items such as Louis Vuitton, or Chanel if it is listed as replica in the description. I have seen people listing replica Louis Vuitton as LV rather than "Louis Vuitton" and starting...
Request for Refund of Unused Shipping Label Fee
Dear eBay Support, I am writing to request a refund for a shipping label fee that was charged to my account. I downloaded the label but did not use it, and the package was never shipped with this labe
Sendle been losing your parcels too?
This company has ‘lost’ or should we say stolen our items and cost us a lot of time and even worse our eBay reputation. We are considering legal action and would love to know if other buyers have had similar issues or if it is local to our area (Canb...
Shipping from Australia to USA - who pays the tariffs
I got an email from Australia Post's today about the suspension of shipments to the US. I expected that but then it goes on that I have to create an account with Zonos, a company that will handle the tariffs, and that "Zonos® will invoice you directl...
Funds on hold : awaiting authentication
Hi, My item have a blue-tick "Authenticity Guarantee". But when Item sold and buyer already paid the item, there is a note ["Send to Authenticator by Tue, 23 Sep ... Funds on Hold : awaiting authentication]. This is my first time with this scenario. ...
An add apeared mysteriously last night on my shop site
An add was placed mysteriously somehow on my site last night for 5 brand new engine head gaskets $1 each. ''Pick up only " They all sold immediately to one buyer and paid for. I received the usual notification this morning via email . I only sell DVD...
Find Similar Items
Is this new ? An icon in bottom left hand corner of item listing photograph. (magnifying glass inside square). Click it and the eBay 'Ai' will find items from other sellers. A feature used on many Chinese eCommerce platforms. Very handy for buyers to...
Suspicious scammer using AI generated or photoshopped photo in a return case
Hi all,I have a suspicious scammer here that I never came across with.This buyer created a return case with only one photo uploaded.The photo shows a crack inside of the mug.First of all, this is a brand new Hermes porcelain mug, which I have sold nu...
eBay Commerce Australia Pty Ltd.
I have three charges from this seller taken from my paypal account and have received nothing. There are no items in my eBay account . What is eBay doing about this as obviously a scam.
Please avoid Sendle for your customers sake
I have bought a few things which have been delivered with Sendle. After two problems, I saw something was being sent with them when buying something else. I immediately contacted them and asked them not to leave it outside as things always get stolen...
Trying to report issues with Ebay International Shipping
Has anyone else had issues getting any sort of response from the Ebay International Shipping divsion after reporting a issue with their service. Both times I was told within 24 hours, both times no reply with 5- 6 days.I also find it strange that we ...
Paying Supplier
how do I accept goods that don't yet show delivered. they only show shipped and I have received the goods last week.
Resolved! Express Post Satchels Sydney Metro Only
Hey all, I have found a ton of these "Sydney Metro" express post satchels in a deceased estate. I have never seen these kind of satchels before and I don't know if they are still valid. They seem quite old. I'm thinking of selling them. Do prepaid s...
wondering how other sellers send an invoice when the person hasn’t requested one says always does it
Hi wondering how other sellers do an invoice when the buyer hasn’t requested one from the cart they are saying they do it all the time with other sellers but I cannot find any tools on eBay to let me do this
