on 14-08-2012 07:39 AM
I purchased an item from a seller and gave positive feedback aday later I found the item was counterfeit can I change my feedback.
Hi there,
Unfortunately as the buyer you cannot revise the feedback you have already left, you can only do this as a seller if a buyer has left you a negative feedback and you wish to have it revised.
I would suggest you open a dispute via eBay and Paypal, if the item is counterfeit and you go through the dispute process you will be eventually refunded for the purchase!
Also, you should never leave feedback before you receive an item. Make sure you have unpacked the item, checked its quality and ensured everything is fine prior to leaving your feedback for the seller.
Hope this helps!
Thank you!