China delivery options extremely unreliable

[arneanka74]

Over the last few months, I've had several purchases never actually arrive. It does seem that both 'free' and even the lower cost postage options are either subject to theft out of China, stuck in customs forever or possibly never sent?

I'd like to stress that every seller in China I've dealt with have been very very helpful with great, even fantastic, customer service, but that still does not change the fact that the items still did not arrive and we all wasted a huge amount of time and money.

Attempting to contact ebay about this is simply impossible but I do feel that ebay should ensure that the delivery options offered on ebay are in fact reliable or this will all mean that many people, including myself, will simply not buy products from mainland China. It hurts both sellers and buyers financially.

Keen to hear other thoughts on this, have I just been unlucky?