Damaged item

I purchased a clock in the last week and paid the asking postage of $15..ok, I thought registered post and wrapping this sounds about right...received yesterday and it is damaged in two places with chipping...I inspected the box and there was a bit of crushing but doesn't seem to be in the areas where the damage is.I know for a refund I need to return the item but if I pay $15 to return it means it's cost $30 for a $15 item. The item was not packed very well. Should I complain or suck it up and learn 😕

 

thanks

Accepted Solutions (1)

Accepted Solutions (1)

lyndal1838
Honored Contributor

Your first step is to let the seller know what has happened before you start worrying about returning anything.

Answers (0)