on 24-05-2021 09:26 PM
Bought an item, paid on day. Expected long delivery time. After a few weeks followed up ... no updates sent. Finally got reply that my item was delivered. Local Courier says return to sender and vendors records say delivered ... no one is accepting responsibility or able to tell me where my parcel is that I’ve paid for. Now I have no way of raising a dispute, as this is not marked as delivered on eBay... and it’s now been more than 60 days... no way to resolve. Feels like I go around in circles on eBay website. Any help?
Get in writing from the courier company that it was returned to sender.
Then present that to the seller.
Otherwise if there was no tracking with the parcel, you have 180 days to open a case in PayPal for INR.
Provided you paid using PayPal.