on 14-07-2013 10:13 PM
It doesn't seem fair that an ebay store can falsely advertise an item as in "good condition" in their advertisement, yet in reality it is broken. I would have thought that there was some sort of accountability which would apply here. We contacted the seller and told them we were not satisfied and we requested a refund. They were not interested. The item was not damaged in transit but was simply described deceptively. Is there anything that we can do? Cheers.