I didn’t receive the discount offered at the checkout.can I claim it now?

[elly876]

I was offered a 5% discount on a product and when I went to pay I expected the discount to come up in the next window but it didn’t and full payment went through.Can I claim it now?

[kopenhagen5 · Accepted solution]

No, the code needs to be entered and applied at checkout before payment is made.

If you are in doubt as to whether a code works or not, add the item to the cart and test the code there.