I do not have a specific question, I just want to leave feedback regarding resolution of a dispute

pentros
Community Member

I refer to a dispute I had with a seller, and the escalation of that dispute into a claim.   I was sure the seller had failed to meet his obligations, and therefore I followed your protocol exactly, as I had nothing to lose.

 

I just want to thank the Ebay team for attending to this claim, and for the satisfactory resolution of the dispute.  I received from Ebay in the time frame in your process the refund of my payment, and am very satisfied with your dispute resolution process.

 

Thanks again.

 

Brian Preston. 

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