Oder not received. Only partially refunded. Ebay cannot understand I need full refund. Help!!!

icypole
Community Member

I placed one order for multiple items.  It was not received.  Ebay resolution and the seller only refunded me for one item.  When I go back to question it, there is nowhere on the website to do so.  I tried to lodge an appeal but Ebay say case closed.  I need to speak to a live person to tell them what happened.  I have attached a copy of my order.  Paypal no help, they say it's Ebay's decision.  Need help as this is frustrating.

Accepted Solutions (1)

Accepted Solutions (1)

Select help at the top and go to chat.

 

You can't speak to a person as their centres are closed but use live chat.

Answers (0)