24-09-2023 05:12 PM - edited 24-09-2023 05:15 PM
In a 5 hour time span -
Seller had a book for sale; local pickup or post.
I bought the book with Paypal and selected local pickup.
Seller immediately marked the item as 'picked up' and issued a tracking number.
Hmm, messaged seller, who wanted to meet me at a train station at night.
I messaged that if there is no pickup address, to cancel the sale.
Haven't heard a response yet, text or in messages.
What is the next move?
Thank you.
Why not arrange pickup location at police station? (Safer for both of you; certainly seller not obliged to give you their home address, esp. after recent escalation in violent home invasions/burglaries related to pickup transactions.)
If you’re bound and determined to have sale cancelled, polite request for refund is the best way forward. If seller hadn’t refunded you by latest EDD, you could open a refund case based on INR.
Based on seller’s actions, they seem inexperienced. Tracking number is not the way to prove pickup. You as the buyer would need to give the seller the pickup QR code on pickup.
I hope it works out for you.
The acronyms are not gobbledygook; INR = Item Not Received, and EDD = Estimated Date of Delivery.
(Apologies; I ran out of time to edit previous post.)
[Acronyms are gobbledygook, they are in-house terms not understood by average person. I'm being scolded about not wanting to meet at a dark, impersonal and somewhat dangerous location rather than answering my question of how to proceed with a seller who has: 1). Marked item as picked up, when it wasn't. 2). Cancel the sale if the seller becomes a problem. Reminds me of that movie Mean Girls.]
1. Acronyms are often employed when the entire term is frequently used and is quite long. I’m sorry that you are so aggrieved by acronyms and seem to take them as a personal insult. I will continue to use them as appropriate.
2. You are exaggerating the situation as a strawman argument. Furthermore, no one has scolded you for wanting to change the place. I have suggested a police station as a safe neutral place which you could have communicated to the seller, although of course if the seller is not replying to you, there may not be any point in expecting the seller to respond to that.
3. I have outlined how you can proceed. You obviously don’t want to finalise the sale in the circumstances; the “Item not received” (INR) claim is the way to get your money back if the seller doesn’t refund of their own volition. Under eBay’s MBG* (yes — another acronym), you are protected when an item has no delivery status proving delivery, or when a pickup item is not proved to have been collected with the QR code.
I will leave you to search eBay Help pages for the MBG policy which shows you exactly what to do if an item hasn’t arrived. Your rudeness leaves me disinclined to post the exact link.
* MBG = Money Back Guarantee.