eBay has allowed a buyer to return a new item 3 months after purchase. But goods have not arrived.

[twitcher2000]

And yet eBay has closed the case?  How do I get it re-opened?

[davewil1964 · Accepted solution]

eBay have given buyers the option to return outside of the MBG time. I suspect YOU are the one who accepted the return.

Unfortunately, you are probably going to lose the item and your money.

ACTUALLY READ how eBay works. Specifically the MBG.

[twitcher2000 · Accepted solution]

From now on I will restrict the value of items I sell on eBay

[sandypebbles · Accepted solution]

You still should read the basics. There is a lot of issues for sellers that will arise and you need to know how to deal with them in keeping with eBay policies