Seller has sent wrong item who should pay for the return postage

Hi Everyone,

I recently purchased an item from overseas, it arrived yesterday and it is not what i ordered, it is a different design and colour. and of no use to me.

 

I cannot resell it because it has a really bad smell to it.

I have contacted the seller who is abit agro. so i opened a Paypal dispute and he is telling me to send it back and he will give me the $50 back but not pay for the return postage of $25 which is the amount i paid to have it shipped to me.

 

I did suggest to the seller that he may like to pay for the item to be returned as it is not what i ordered but he has refused.

 

Not sure where to go from here, can anyone help please.

I haven't escalated this into a Paypal claim as not sure what this means or what happens

 

Thanks in advance for any advice or suggestions you may be able to give

Anne

 

Accepted Solutions (0)

Answers (0)