Seller wants to change PayPal email after purchase

[yoyo2000hugo]

I've just purchased an iPhone via PayPal, but straight away the seller contacted me saying:

I'm sorry - I have listed the incorrect paypal account on my ebay account. I got an email confirming you've paid, but I can't claim it - are you able to please cancel and re-issue to (she provided an alternative email).

Does this sound legitimate??

[padi*0409 · Accepted solution]

Be very careful buying mobile phones off eBay, they are often fakes or refurbished ones. You should still be able to cancel your Paypal payment if it hasn't been processed, just log into your Paypal account order details and do it there.

BUT tell the seller to fix their Paypal account then pay for it. As a safeguard check the seller's feedback and see where they are registered, if they are registered in Asia, don't buy it or you'll regret doing so. 

Could you post the item number of the phone so that someone can have a look at it for you and advise further ?

[yoyo2000hugo · Accepted solution]

Thanks for for your advice. Yes, I've been able to cancel the PayPal payment. The seller is registered in Australia and has lots of positive feedback, but only as a buyer (no feedback as a seller). The item number is 303594266189.

[padi*0409 · Accepted solution]

Be wary of that, they've sold the same phone twice, certainly don't pay until they've sorted their Paypal account out.

https://www.ebay.com.au/sch/j_dr_88/m.html?item=303594266189&epid=237874827&nordt=true&nma=true&hash...

[padi*0409 · Accepted solution]

Just to add, make sure if you do decide to get it that it has all the accessories with it - charger etc.

[yoyo2000hugo · Accepted solution]

Thank you so much! I'm a novice but it seemed odd. I'm just going to say I'm no longer interested, under the circumstances. I really appreciate you helping me out.

[padi*0409 · Accepted solution]

No worries, glad to help you out. Just be aware that phones in particular are risky items to buy on-line unless from an authorised reseller ( like Harvey Norman etc) otherwise you won't have a valid warranty to fall back on.