When the picture and model number of an item are different to the description of the item and the seller is of no help......?

[rawcraftwood]

The more I start looking at things, the more I seem to notice descrepancies in item photos, descriptions and listings in general. It would be nice if more sellers actually knew something about what they were selling.

Case in point, I was looking into buying a new rotary hammer drill for work. There was two models in the range ( same brand ) I was looking at. The difference in price between the 2 was $10, but the functionality of one was far superior to the other. The photo and model was of the better ( far superior ) one, whereas the description was of the lower specification one. The picture depicted a battery attached to the drill, even mentioned in the specs the weight of the drill including the battery ...this to me indicates it includes a battery, seeing as though various batteries are available of different capacities to suit this drill, and one was included of a specific capacity, as it indicated a certain weight.

I asked the seller a question, relating to which model is actually for sale, the model with the picture and model number, of the one with the description. I also asked if a battery / charger was included, or was is skin only. I also advised it may be an idea to update the listing to include the correct information for whichever item they were indeed trying to sell.      My reply was ' SKIN ONLY'. That's it. Upon closer inspection, the listing in very small writing did make mention of skin only, but only once....blink, and you'll miss it. This may even been added after they read my email, i'm not sure.

This was not a $3 hong kong listing, but an Australian seller with a drill worth $450 with no battery or charger. The saying 'you get what you pay for' doesn't apply here.

Am I just ranting, is this a lost cause, does anyone bother anymore. These listings are somewhat misleading, and if I had bought, and it wasn't the drill in the picture, would I then had to pay to get it sent back, a restocking fee and then the actual drill I had originally thought I had bought, ( as there was a pic of it and it's actual model number in the listing ) would I have to pay extra, and additional postage???

Its bad enough with the overseas listing I've bought in the past, those led globes.....50,000hrs life, and they blow in 2 days or less. It would be nice if the listings actually said " these are crap, won't last a year, but hey, they are only 5 bucks each...only a thenth of the overpriced ones at your local electrical store"... at least then you can make a more informed description. My theory is, if you say something does something, then it does something. If it says black, and it is delivered yellow, then it's wrong. The buyer should not have to pay to send back or have reposted. If the bulbs life is an estimated life of 50,000hrs, and blows in 5, then its wrong.....regardless of price.

Sorry about the rant guys, but i'm just getting sick of BS and misleading crap just someone can earn a cheap buck, just be truthful with what you list and it makes a better experience for everyone.

oops , the question, how can you advise ebay of this error of listing so that at least the pic and the model number correlates to the item description, so that what you see is what you get?