You received a refund from an item that had not arrived. It has subsequently arrived what do?

brijunel
Community Member
I have subsequently received this item after the case was resolved by giving me a refund. how do I resolve this as I cant reach the seller their site has been closed and there is no FAQ or help category for this issue:

 

You received a refund
 
We didn't receive valid tracking information from the seller.
Final decision:
This case was found in your favour.
 
 
Request reason :
Item not received
Case reason :
Other

Accepted Solutions (1)

Accepted Solutions (1)

They're in Hong Kong and were selling masks.

 

You could try your PayPal payment & re-send

Answers (0)