buying

I purchased 10 yards burlap and paid but now they have booked me for two more which I do not need. Can you help.

View Entire Topic

Hi, you have bought a quantity of 10, but you also previously bought 2 other lots of burlap. You must have clicked 'BIN' and confirmed on the second screen for these other two lots or they wouldn't show up in the sales history:

 

Sales History.JPG

 

They have technically been purchased/bought, even though you haven't yet made payment. That is what the 2nd screen says in small print.

 

2nd Screen.JPG

 

You will need to message the seller and explain that you are new to eBay, and didn't know what you were doing, and would like to cancel the other two lots. If they agree, they will send you a cancellation email which you should immediately accept.