how to report a seller? I paid for an item and never received it, now after several emails it is too late for a dispute and they dont answer

iolaglen
Community Member

I follow the directives of Ebay, and send email to this seller, always with the same answer, be patient, I paid for the item the01/03/13 and now it is too late for a dispute. now, the seller is not answering my emails anymore, I know I probably lost my money, but I want to be sure this seller can't reap of anybody els. so my question is: how can I report this seller now?

Accepted Solutions (1)

Accepted Solutions (1)

If you funded your paypal payment with your credit card, contact your bank and request a charge back.

You could send one last message to the seller,  

Dear XXX, As I have not received a reply from you regarding my item number xxxxxxxx not received, I have spoken to my bank and they are awaiting my instructions to instigate a charge back, as my payment was funded by my credit card, so if a full refund is not received within XXX days I will have no other choice than to proceed,  be aware that the bank will impose a fee for the service which you will incur,

I look forward to a prompt refund in full to avoid any further unpleasantness and additional costs to you.

Regards (Your ID)

 

It may be a bluff for now,  but might just be enough to get some results. 

Answers (0)