hi,
i have recently raised a missing item request from a seller due to the item having not been received for over a month past expected delivery date.
i can see through tracking that the item was out for delivery but was never received on my end.
the seller responded that i should get in touch with ebay global shipping and ebay in general to sort it out
i have reached out to the postal agent on my end and raised a case with them
i guess my questions are where else do i need to raise a case? it's confusing when the item is shipped through ebay global shipping, through pitney bowes as well as australia post global
is there anything the seller could/should do to assist with this matter? they seem to keep putting the onus on me to sort out
thanks in advance
