non delivery of item

E bay do not care about purchasers as their site keeps sending me back with no alternative. I have tried repeatedly to contact e bay regarding this to no avail. They have not even has the decency to advise me if my item was sent or the whole order disappeared. 

Do not trust this website anymore.

Ralph

Accepted Solutions (0)

Answers (2)

Answers (2)

Perhaps read the basics of buying and you won't have as many problems 

 

eBay is ALL about the buyer

 

All the tools

 

All the protection

 

But not if you do not follow the correct process

How long ago did you purchase the item ?

 

When did the final ETA expire ?

 

Did you open a case with eBay's Money back guarantee within the timeframe ?

 

If you did, did you escalate the dispute ?